Simply ask a new issue if you would like to begin the conversation again.I tried to improve it to the nearly all latest firmware version (1708D, built 10 Mar 2017), mainly to fix some of the latest security issues, with no luck: - using the installer downloaded from HP support (PW477DWR1708D.exe): it locates my printer correctly, but will not enable me to choose it for applying the update (cannot click on in checkbox on the printing device line) - using the EWS, (Check Now switch on the firmware web page), it shows me there can be no firmware revise available Feel I missing an obvious step someplace One strange thing is definitely that G3Q20A is definitely not listed as one of the product numbers backed by this firmware upgrade, even though the up-date is usually on the support page for the 477dw.Searching at the accompanying PDF, it provides 10 product titles and 10 item versions, but they do not suit: the 577z design can be mentionned (E9Z76A), but the product name is usually lacking, while the 477dw product name is usually mentionned, but its product design (Chemical3Q20A) will be missing.
Quite dubious. ![]() The some other items in the checklist stage to the exact same firmware updater. So it really looks like this firmware update is incorrectly tagged (577z rather of 477dw), producing it impossible to install it on the 477dw. It doesnt possess the edition you have got pointed out but it will have edition 20160921 (Oct 20, 2016) which will be the latest HP approved version. Spewed out a several thousand pages of arbitrary garbage, therefore dont perform this at house unless youre about to reuse the papers back again to the paper loading holder. The firmware revise demonstrated up on the printer this morning hours (I have got it set up to let me understand, but dont install instantly) and I could install it from EWS without any issue. The printing device is now running 1708D, which is definitely the nearly all recent upgrade. Either I captured the release process before it had been entirely set up on the HP part (the up-date times from about 2 days ago), or Horsepower set something in the up-date database. If you believe you have got obtained a phony HP Support message, make sure you document it to us by pressing on Flag Post. By using this web site, you acknowledge the Conditions of Use and Rules of Involvement.
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